PLAYER SUPPORT

.supporthelp

The quickest way to reach the studio about a game is by email.

Email player support

Ask a question, report a problem, or share feedback with the team.

support@memsetgames.com →

Reporting a problem

Including the following details helps us investigate quickly:

  • the game name and version
  • your device and operating system
  • what happened and what you expected
  • steps that make the problem happen again
  • a screenshot or short video, if useful

Purchases and refunds

Apple App Store and Google Play purchases are handled by the store where you bought the game. For billing, payment, or refund requests, please use that store’s support service.

Privacy questions

Read our game privacy policies, or email privacy@memsetgames.com with a privacy question or request.